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Friday, June 25, 2010

The Lost Art of Effective Leadership Communication.

The underlying principle of effective leadership is effective communication. As the primary agent of success and personal accountability, communication often "bookends" the expectations a leader has for his staff. The cornerstone of good organizational leadership visualized through effective communication is the use of processes. Any manager, that attempts to undermine the importance of good process is a disorganized mess and is planning to eventually fail. The objective of a leader is to exceed the desired results of major stakeholders. This can only be accomplished by maintaining the focus of subordinates during the life expectancy for a project. Processes provide structure to a project and help guide the performance expectations of leadership. Processes help eliminate ambiguity in expected behavior of support personnel for a given project and thus help reduce variables, improving the probability for success.

As today's organizations, seek to reduce waste becoming more efficient through Six-Sigma initiatives, a greater appreciation of communication and effective process is required. Gaining support from major stakeholders is important when choosing to adopt Six-Sigma where timely and accurate communication of progress hallmark the Six-Sigma way. Increasingly, organizations race to acheive only Six-Sigma branding, failing to completely adopt true behaviors and measures designed to reduce error. Many forget the lost art of "Level-Setting" those that contribute to a project, those that support the project by providing resources and those that benefit from the project. This way one can avoid unreasonnable expected results and can establish an evironment that promotes success.

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